Is cash on delivery available?
No, as custom orders are made specifically for you, so we don’t offer COD.
Can I cancel/ return my order?
No, we don’t accept cancellation or return.
Do you ship worldwide?
Yes. Shipping charges on actual.
Can I get refund?
There will not be any refund under any circumstances for Personalized Products since it cannot be reused. Although our team will intervene and look into the queries raised by the customer, if convinced our team will look for mutually amicable solution.
I have received damaged product?
Artsty will not liable for any delay/damage in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities.